Mr. Augustine C. Fou, PhD

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t: (917) 312-4432     e: acfou@mktsci.com     150 East 44th Street #44B, New York, NY 10017   

 

 

8+ years strategic consulting and client service. Proven track record understanding client objectives, translating business requirements into technology specifications, and leading engineering teams through complex deployments. Expert in data mining, analytics, and consumer insights research -- leading to formulation of business strategy. Specific experience serving clients like Dr Pepper/Seven Up, Pepsi, Revlon, and Conde' Nast and specific knowledge in consumer payments, packaged goods, food/beverage, retail/apparel, and healthcare sectors. PhD from MIT at age 23; management consulting with McKinsey & Company.

 

 

SKILLS

 

- project management and team leadership for technology deployments, marketing program execution, and implementation of business strategy

- reviewing, selecting, and managing outside agencies and vendors

- translating between technology, marketing, and management team members, presentation to management/executives

- deriving insights about customer behavior from existing data and creating strategic recommendations

- working with SAS programmers and statisticians to extract data in usable and presentable form to support business strategy

- deep understanding of Visa, Mastercard rules, Federal Reserve Bank policy, and international banking regulation governing payment products

- ideation and brainstorming leading to new product development, incremental features for existing products, process reengineering, and portfolio optimization

- computer skills (non-coding/programming) – Microsoft Office, SQL databases, basic Linux administration

 

 

PROFESSIONAL EXPERIENCE

 

MARKETING SCIENCE CONSULTING GROUP, INC., Founder & Consultant    New York, NY.      5/99 - present

                                                   

Marketing Science is a technology services firm which automates large-scale consumer marketing campaigns for CPG, food/beverage, and retail clients, using a variety of marketing, interactivity, and payment modules.

 

Pepsi

- led client to adopt ringtones as digital prizes to reward target teen and GenY customers in Pepsi Stuff 2002; sourced and negotiated vendor agreements, managed technology integration and launch, and provided analysis of results

- helped client transform traditional email blast into a marketing campaign designed to analyze customer responsiveness to various bounceback incentives and other digital rewards, liaised with agency (TribalDDB) on creative

 

Dr Pepper

- sold client on being the first to utilize virtual debit card numbers to instantly fulfill cash prizes to winners in a sweepstakes; constantly liaised between legal (Visa), technology (BankOne), and creative (DDB Dallas) team members throughout deployment process.

- upgraded client to use American Express virtual debit card numbers for the following year campaign; managed technology deployment process (American Express), negotiated ringtones vendor (Zingy) to supply digital prizes.

 

CondeNast / SELF Magazine

- brought together 2 clients (SELF magazine and Almay) to partner in an integrated sales promotion program - on-page ad led to online collect-and-get where customers collected qualifying Almay products to get reward, managed technology deployment and liaised with client’s agency (iDeutch).

 

 

 

Revlon

- deployed Revlon first-ever click-and-print coupon promotion on website to analyze consumer responsiveness to online couponing; tracked and analyzed results, made recommendations for future promotions

- created concepts for tie-in promotion with MGM’s James Bond “Die Another Day” featuring pyramid of prizes, cash prizes using virtual Visa numbers was not used by client

 

Liz Claiborne / Lucky Brand Dungarees

- led client to adopt innovative bounceback program to drive customers from retail stores to Lucky’s online website to complete a follow-on purchase

 

 

go-Digital Internet Consulting Group, INC., Founder & Consultant    New York, NY.      5/96 – 5/99

                               

go-Digital was a strategic consulting firm that specialized in Internet strategy consulting for clients such as IBM, Victoria’s Secret Catalogue, and government agencies such as the Norwegian Trade Council, Invest in Sweden Agency, the Canadian Consulate General, Gouvernement du Quebec, and the Government of Macao. go-Digital produced international conferences such as the “Summit on E-Commerce,” the “International Business of New Media: Highlight Quebec,” and the “Summit on Telecommunications,” as well as the popular, monthly e-Forum series for entrepreneurs and new media professionals.

 

IBM
- guided client away from a hardware sales strategy and towards a “trust relationship” cultivation strategy targeting small business owners, which would lead to more effective sales and longer term relationships
- managed software development teams and interactive advertising agency on various aspects of deployment

Victoria's Secret Catalogue
- convinced client of the value of the web channel and that it would not cannibalize their other existing channels; developed corresponding launch strategy for Victoria's Secret's first website
- assembled and managed design team and technology partner (EDS, Dallas TX) for deployment

Ministry of Finance, Government of Macao
- led study on economic impact of online gambling, international banking regulations and taxation

 

Other responsibilities included:
- served as expert witness  to Federal Reserve Bank of NY on alternative and teen payment products
- organized industry summit on cross-border partnerships among new media firms for Gouvernement du Quebec

 

 

McKINSEY & COMPANY, INC., Associate                                                                  New York, NY.      7/95 – 5/96

                                                                               

Specific responsibilities included:

- distribution strategy and optimization for cost-savings for medical and pharmaceutical products client

- technology strategy for new medical imaging products for medical/pharmaceutical products client

- valuation study on acquisition targets for telecommunications client    

 

 

 

EDUCATION   

 

PhD., MASSACHUSETTS INSTITUTE OF TECHNOLOGY                                     Cambridge, MA.   9/91 - 7/95

- earned PhD at age of 23, Department of Materials Science and Engineering         

- Minor: Management of Technology, MIT Sloan School of Management              

 

BS. Summa cum laude, UNIVERSITY OF DALLAS                                                        Dallas, TX.       8/88 - 5/91

- Chemistry Department